Family Violence Triage And Response Worker

Berry Street

Eaglemont, VIC

Posted 3/16/2019

  • Triage and Response Worker role in the Northern Family & Domestic Violence Service team
  • Eaglemont location
  • Full time or part time fixed term positions available until 30 June 2019

For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving and hopeful. Our Vision for 2022: Together we will courageously change lives and reimagine service systems. We look forward to working with children, young people, families, carers, staff and partners to achieve this vision. Together.

The Northern Family & Domestic Violence Service is the lead provider and access point for the integrated family violence service system in the Northern Metropolitan region. The Triage and Response Worker plays a critical role in Family Violence risk assessment, safety planning and engagement of women and children into any supports they need.

New opportunities have arisen due to new funding allocated to the broader Family and Domestic Violence Team.


About the role:

This role will ensure the integration of this suite of responses within the team, as well as linking with external services as required.

This role will be responsible for triaging referrals from police, women presenting to the service directly and from a variety of other services then formulating appropriate functions for individual needs. You will be working in a team working across the Multi-Agency Triage, High Risk and General Triage and Response functions.


About you:

  • We are seeking someone with a strong understanding of the complexity of family violence and various service systems that clients interface with and the advocacy required in these systems.
  • Have a tertiary qualification in social work, psychology, welfare or a related discipline.
  • A solid understanding of relevant legislation including Family Violence Protection Act 2008 and the Child, Youth and Families Act 2007.
  • Great team player with a positive attitude.
  • Capacity to be flexible as part of a rostered Triage and Response Team.

What Berry Street can offer you:

  • A thorough induction program
  • Ongoing training and development opportunities
  • A great friendly team environment
  • Access to the Employee assistance program, including access for staff members’ immediate family
  • A focus on positive work/life balance
  • Generous salary packaging benefits
  • An organisation that genuinely cares about you

For further information about this role, please refer to the position description.

Queries to Alison Barton – Program Manager on 9450 4700

Applications including resume, cover letter and statement addressing the key selection criteria to be submitted by 11pm on Tuesday, 26 March 2019, however applications will be assessed as they are received

Please note; applications without a cover letter or key selection criteria will not be considered

To download the Position Description, please click here

To download the Key Selection Criteria template, please click here


Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify with a sexual and or gender minority identity. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Comprehensive reference and background checking will be undertaken, including a Working with Children Check and police check. Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.


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To view and apply for this job on the web visit:

http://www.mnjoblink.com.au/job/11855569