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January

Customer Service (Export Focus)

Insync Personnel - Gladstone Park, VIC

Manufacturing & Industrial
Source: uWorkin

JOB DESCRIPTION

Export Focused Customer Service Role Within A Well Known Multinational. Immediate Temp Opportunity - Start Monday!

ABOUT THE COMPANY
Our client is a Global Freight Forwarder whom specialise in providing Supply Chain & Transport Solutions. Located in Tullamarine, this company is one of the select few that will be full of future opportunity as well as being closer to home.

ABOUT THE ROLE
Working within the Customer Service Team, your role will be as a Customer Service Representative. Your role will be managing a portfolio of clients with a focus on Exports. You will be operating on EDI Cargowise and working with the Operations & Cartage team closely to ensure your clients are kept up to date at all times!

DUTIES
• Maintain and service a portfolio of accounts
• Ensure all movements are DIFOT through strong reporting structures
• Provide daily status reports and troubleshoot potential issues
• Coordinate Export Shipments (both Air / Sea)
• Create all required Export documentation
• Liaise with carriers regarding
• Work closely with internal stakeholders to ensure minimal delays
• Build strong relationships external stakeholders

SKILLS AND EXPERIENCE
• 2-4 years’ experience in a freight forwarding-based Customer Service role
• Understand end to end Export freight forwarder process
• Professional appearance and approach to the work day
• Demonstrated ability to build internal and external relationships
• Strong computer literacy (Excel/Word/PowerPoint)
• An understanding or prior experience with EDI Cargowise would be preferred

COMPANY CULTURE
Professional & fresh office environment with a strong focus on training and development. With well-produced and regularly updated operating procedures in place, our client is committed to promoting development and operational excellence within its people.

BENEFITS
• Immediate start
• Attractive hourly rate + O/T if required
• Tullamarine location which includes on-site parking
• Possible Temp - Perm opportunity
• Supportive and collaborative management team whom have extensive industry and business experience

HOW TO APPLY
Click on the link to apply today or visit www.insyncpersonnel.com.au to find out what exciting opportunities are available at Insync Personnel.

All candidate applications will be reviewed by the managing consultant, which then will be screened and a shortlist will be created. Should you be shortlisted for this vacancy – Christian Merrigan will be in contact directly to discuss further.

Gladstone Park, VIC

Manufacturing & Industrial




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