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February

Administration Officer

Market Reach (Brand) - Preston, VIC

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Market Reach is a fully owned subsidiary of the Chemist Warehouse Group.

Market Reach is the industry leader in product trial solutions focused in the pharmaceutical and healthcare space - the company assists pharmaceutical and healthcare companies distribute starter packs and samples to healthcare professionals Australia wide.

We are now seeking a Full Time Administration Officer in our Market Reach business to support the Samples Plus, Samples for Free, GP Reach and Adhoc sampling programs to Health Care Practioners


About the Role

The Administration Officer is responsible as part of a team in supporting all Market Reach programs in the efficient management of administrative services for Market Reach at the Preston Head Office. This role also encompasses a primary point of contact for internal and external customers as well as all general office administration duties.

Their responsibilities may include:

  • Initiating workflow of customer orders
  • Preparation of documentation including customer quotes, agreements and reporting
  • Data input, analysis and CRM management
  • Preparation of marketing material, mailouts and faxes
  • Liaison with internal stakeholders, buyers, suppliers
  • Assist in resolving any administrative problems
  • Handling queries and complaints via phone, email and general correspondence from customers/ suppliers/ Pharma and Healthcare reps and Health Care Practioners
  • Data entry of orders/sample requests
  • Answer inquiries, ensuring the information provided is accurate and responded to within time-frames

Skills and Experience

The successful applicant should have the following:

  • Have office administration/data entry within a corporate environment (minimum 5 years previous experience is essential)
  • Demonstrate communication skills both verbal and written that are outstanding
  • Be able to work in a self-managed and independent manner, as well as take direction
  • Have superior organisational and time management skills and ability to manage competing priorities effectively
  • Have highly advanced computer skills including the full Microsoft Office Suite – and advanced Excel skills
  • Demonstrated ability to produce quality and accurate work, ability to meet deadlines and work and communicate efficiently in a fast-paced environment

The successful applicant will be required to meet a satisfactory National Criminal History Check outcome.

Due to the amount of applications, only shortlisted candidates will be contacted. Previous applicants need not apply.

Agencies will not be entertained.

Selection Criteria Essential: Do you have the right to work in Australia?
Essential: If successful in gaining this role, are you willing to undergo a National Criminal History Check?
Essential: Do you have advanced Microsoft Excel skills?
Essential: Are you proficient in MS Office suite?
Essential: Do you have a minimum of 5 years experience in a Customer Service/Admin role?
Essential: What are your salary expectations for this position? Contact Person Recruitment Services Closing Date 23/03/2021
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.