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March

Specialist Clinics Administrator

AUSTIN HEALTH - Heidelberg, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working With Children Check.


Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.
A commitment to Austin Health values: Integrity, Accountability, Respect and Excellence. 

To be successful in this role you must demonstrate: 
- Flexible and responsible attitude to meet patients and the department's needs. 
- Experience in working within a multidisciplinary team environment. 
- Excellent communication and customer services skills including telephone and switchboard experience.
- Demonstrated experience and commitment to meet customer’s needs. 
- Excellent computer skills and a willingness to learn new applications. 
- Ability to problem solve in a variety of complex situations. 
- Ability to use initiative and work autonomously and in a team. 
- Patient-centred approach to service delivery. 


The Specialist Clinics Administrator works across a number of areas within the department including Call Centre (high volume inbound), Referral Intake, DVA Transport, Medicare Office and in Clinic. 
The primary objective of this role is to provide a professional, customer-focused and efficient administration functions within Austin Health Specialist Clinics Department to enhance patient care and service delivery. 
Specialist Clinics provide planned non-admitted services (outpatient services) for patients requiring specialist consultations and review. Our services are an important interface in the public health system between acute inpatient and primary care services.
An exciting opportunity currently exists for an enthusiastic and highly experienced Administrator to join our Specialist Clinics Department.


Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.