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March

Customer Service Team Member

BANYULE CITY COUNCIL - Ivanhoe, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

  • Aquatic, Health & Fitness Industry
  • Customer Service Officer
  • Permanent part time opportunities

Banyule Leisure is a service unit within Banyule Council's Leisure, Recreation and Cultural Services Department and is responsible for the management and provision of high-quality aquatic, health & fitness programs and services at:

Ivanhoe Aquatic Centre

Olympic Leisure Centre

Banyule Netball Stadium

We are seeking experienced, enthusiastic and positive thinking Customer Service professionals to join our dynamic, results oriented and customer focused team.

  • You will provide a warm welcome and excellent service to visitors and callers to our centre, in 'front of house' Reception and cafe areas
  • You will seek to provide a range of options and alternatives to meet the needs and expectations of our community
  • You will undertake bookings for programs, classes and facility hire
  • Provide general duties to assist in the running of programs

You will have

  • Experience in customer service, membership sales, cash handling and administration in a similar environment
  • Demonstrated positive customer service focus with the ability to multitask and seek best outcomes in meeting the needs and expectations of customers and to work as part of a team
  • Experience in the use of LINKS leisure management software or simliar leisure industry program
  • A current Level 2 First Aid Certificate and current CPR Certificate
  • Working with Children Check

Culture

Our staff choose to align their career with Banyule because we offer career and professional development opportunities, flexible working arrangements, a terrific environment and work in partnership with the community to deliver our services. 

Benefits

  • Salary range $60,984.49 to $64,254.96 pro rata plus super
  • 3 opportunities
  • Permanent part time - 20 hours per week
  • Ongoing learning and individual development opportunities, including health and wellbeing initiatives

For more information about this position please access a copy of the position description via the link below or to discuss your suitability, we encourage you to contact Matt Green Tel: 9490 7186 for a confidential conversation.

To apply for this position, please include your resume and cover letter addressing the Key Selection Criteria outlined in the position description. For more information on how to apply, please refer to the Application Guidelines via the link below.

Applications Close 11.45pm on: Thursday 1 April 2021.

Banyule City Council is a child safe organisation and an equal opportunity employer. Candidates from diverse backgrounds are encouraged to apply.