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Technical Support - Thomastown

The SHORTLISTER - Thomastown, VIC

Source: uWorkin


Full Job Description
Very Well-Established Company!
Friendly Working Culture!
Varied & Busy Position!

Wedderburn is a very well-established company and a leading supplier/service provider of weighing equipment throughout Australia and New Zealand.

You will join an experienced and dedicated team becoming proficient with the operation and technical aspects of hardware and software products, such as PC based retail weighing systems.

Some of your duties will include:
Hardware and Software fault analysing
Creating detailed reports of problem findings & proposed solutions
Modifying software configurations to meet customer requirements
Database analysis and repairs
Assisting with training and fault diagnostics
Maintaining and creating technical documentation
This role requires an individual who possesses a dedication to providing excellent customer service, a 'can do' attitude, and the following;

Appropriate qualifications in an associated field or industry experience
Knowledge of low power Intel based hardware
Knowledge of Linux operating system
Knowledge of Windows 7/10 embedded & applications
PC/Networking knowledge
Knowledge of reporting software is favourable (e.g. Crystal Reports, SQL Reporting)

The ideal candidate should posses the following attributes:
Excellent analysis and problem solving skills, for Intel based hardware and Windows & Linux software
Excellent documentation skills
Excellent communication and organisation skills
Be positive & self motivated
Demonstrate a strong sense of responsibility and accountability
A willingness to learn
Ability to work independently or in a team environment
Ability to work with people at all levels of the organisation
Ability to multitask
If you satisfy the above criteria and are genuinely seeking a long-term role in a stable team, we encourage you to apply.

The SHORTLISTER is not an agency! We manage the application process for clients and ensure EVERY Candidate (you) is given an opportunity of being assessed for the role you are applying for.

Keep an eye out for our reply email into your inbox :-)