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Internal Sales And Customer Service Assistant

Visy - Meadow Heights, VIC

Source: uWorkin


At Visy, our people make us stand out from the crowd. We’re always seeking solutions, opportunities and possibilities. We look for people who see what’s ahead and run towards it. These people are helping us to achieve our vision to become the global leader in sustainable packaging solutions. Together, we can create a better world.

The Role

Based at our site in Coolaroo and reporting to the Sales Manager, this is permanent, full time opportunity for a truly dynamic and driven person that loves to be busy. You’d be part of a small and supportive team attending high volume enquiries via email and over the phone from a large customer base. On top of that you’ll play a pivotal role in supporting our Account Managers in the area of customer administration activities, internal sales requirements as well as regular outbound calls to follow up on quotes. If you are an ambitious, confident self-starter that is passionate about sales and exceptional customer service then you’ll fit right in!

On a typical day you’d be busy with:

  • Answering large volumes of incoming emails and phone calls in a timely manner
  • Ensuring ongoing communication between operations and sales team on delivery and performance and Customer feedback
  • Identify ways to optimise/modify the process to increase productivity, accuracy, and improve customer experience
  • Prompt and effective new lead response
  • Promote Visy and its services to ensure ongoing growth within the business

What you need to bring to the role:

  • Strong administrative and exceptional customer service experience (within the manufacturing industry will be a huge advantage)
  • Technically savvy with solid system and computer skills including an understanding of Excel (Experience working with SAP will be advantageous)
  • Genuine interest in Sales/Account Management
  • Exceptional communication skills with the ability to build meaningful relationships with all stakeholders
  • Be a real team player and an organised individual who masters the art of prioritising


When you join Visy, you’re joining a global leader dedicated to making serious progress in the sustainable packaging and recycling industries. We want to find solutions, make an impact and grow our business. If you can help us, you’ll fit right in. There’s never been a better time to join Visy!

APPLY NOW or alternatively contact Samira Strenge on 0499 986 425 for a confidential discussion.

You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing).

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.