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February

Customer Contact Officer (JV422)

NORTH Link - Brunswick West, VIC

Any Industry
Source: Melbourne's North Joblink

JOB DESCRIPTION

Opportunity description:

  • Opportunity suited to outcome driven individuals
  • Collaborative & high-performance environment
  • Answer in-bound calls on behalf of an Australian Government department
  • Providing outstanding customer service and assistance with comprehensive solutions
  • Opportunity to upskill
  • Paid training provided
  • Fast paced workplace

Mon-Sun between 8am and 8pm

12-month fixed term contract, full-time

Requirements:

  • Proof of Australian Citizenship
  • Call Centre or customer service experience would be well regarded
  • Computer competency
  • Strong desire to learn new skills
  • Resilience & tolerance
  • Mindful of the importance of security & confidentiality
  • Working to key performance indicators
  • Very good communication skills
  • Be process driven
  • An engaging phone manner

 

We are a Jobs Victoria provider, working to connect candidates with job opportunities in Melbourne’s North.  We are recruiting for this role on behalf of our client.

Please note that we only assist job seekers who are;

  • Australian Citizens, Permanent Residents, or those on Refugee or Asylum Seeker visas
  • Currently unemployed or working less than 12 hours a week, and in danger of long-term unemployment