Important Notice - Supplement Payments from Centrelink (Services Australia)

Posted: 25th Mar

If you think you might need to register with Centrelink (Services Australia) for the new Supplement Payments please read the below:

Under no circumstances should you be putting yourself or others at risk by attending Centrelink Offices. 

You should call 13 28 50 (possibly a wait of around 40 plus minutes – but definitely a lot shorter than queuing at a Centrelink office), you will have your ID taken over the phone (you can provide full ID at a later time), be given a customer reference number and stepped through the MyGov online process. 

The 13 28 50 contact line is currently open from 8am to 8pm Mon to Fri, but times are expected to be expanded to weekends shortly.


We encourage our community to practice social distancing to minimise the spread and risks of COVID-19. Please continue to follow the advice from the Government